PRIVACY POLICY

Last Updated:  Oct. 26, 2026

1. Introduction

Dragonfly Agency (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://dflyagency.com (the “Site”) or submit inquiries through our platform.

2. Information We Collect

We collect personal data that you directly provide to us, as well as data gathered automatically when you interact with our Site.

• Information You Provide via Forms: When you fill out our contact form, we collect:
  • Full Name (First and Last Name)
  • Email Address
  • Phone Number
  • Company Name
  • Inquiry Details (Information provided in the “How can we help?” field)
• Automatically Collected Information & Analytics: When you navigate the Site, we automatically collect technical details such as your IP address, browser type, operating system, referring URLs, pages viewed, and device parameters.

3. Cookies, Google Analytics, and Tracking Technologies

We use cookies as tracking technologies to evaluate site traffic, monitor page performance, and enhance user experience.

• Google Analytics: We use Google Analytics to collect aggregate statistical data regarding website activity. Google Analytics uses cookies to track user interactions (such as time spent on pages and session activity). You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.
• Managing Cookies: You can instruct your browser to block or alert you about cookies. Note that disabling cookies may cause certain portions of the Site to function improperly.

4. How We Use Your Information

We process your personal data for the following business purposes:

• Responding to inquiries, quotes, and project requests submitted through our contact forms.
• Providing client services, event planning, and account management.
• Analyzing website traffic patterns and optimizing user interface design.
• Maintaining security and protecting against fraud or unauthorized activity.
• Complying with applicable legal and regulatory obligations.

5. Sharing and Disclosure of Personal Data

We do not sell, rent, or trade your personal data for monetary consideration. We may disclose personal data to service providers and other third parties as described in this Privacy Policy. Where required by applicable law, we provide individuals with the ability to opt out of activities that constitute a “sale” or “sharing” of personal data. We may only share information with:

• Service Providers: Trusted vendors and technical partners who assist us in operating our website, hosting data, running analytics, or delivering services.
• Legal & Regulatory Authorities: When required by law, subpoena, court order, or to protect our rights, safety, and property.

6. Your Privacy Rights

Depending on your legal jurisdiction (such as under the CCPA/CPRA, GDPR, or state privacy frameworks), you may have the following rights regarding your personal data:

• Right to Access / Know: Request confirmation of the personal data we hold about you and request a copy.
• Right to Correct: Request corrections to inaccurate or incomplete personal data.
• Right to Delete: Request erasure of your personal data, subject to statutory retention exceptions.
• Right to Opt-Out: Opt out of non-essential cookies, email communications, or targeted analytics.

To exercise any of these rights, please contact us using the contact details provided below.

U.S. State Privacy Laws and California Residents

Where applicable, California residents and residents of other U.S. states with applicable comprehensive privacy laws may have certain rights concerning their personal data, including:

• Right to Know/Access: The right to request information about the personal data we collect, use, disclose, or otherwise process and, where required, to request a copy of that information.
• Right to Correct: The right to request correction of inaccurate personal data.
• Right to Delete: The right to request deletion of personal data, subject to applicable legal exceptions.
• Right to Opt Out: Where applicable, the right to opt out of the sale or sharing of personal data or certain targeted advertising activities.
• Right to Limit Certain Uses of Sensitive Personal Data: Where applicable under California law, the right to limit certain uses and disclosures of sensitive personal data.
• Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising applicable privacy rights.

We do not sell personal data for monetary consideration. If our website or services engage in activities that constitute a “sale” or “sharing” of personal data under an applicable privacy law, we will provide any legally required notices and opt-out mechanisms.

European Economic Area, United Kingdom and Other International Individuals

Where the GDPR, UK GDPR, or another applicable international privacy law applies to our processing of your personal data, you may have additional rights, including:

• Right of Access: The right to obtain confirmation as to whether we process your personal data and, where applicable, obtain a copy.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data in certain circumstances.
• Right to Restriction: The right to request restriction of processing in certain circumstances.
• Right to Data Portability: The right, where applicable, to receive certain personal data in a structured, commonly used, and machine-readable format and to request its transmission to another organization.
• Right to Object: The right to object to certain processing of your personal data, including direct marketing.
• Rights Regarding Automated Decision-Making: Where applicable, the right to request information about and object to certain solely automated decision-making that produces legal or similarly significant effects.

Where we rely on consent as the legal basis for processing personal data, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted before consent was withdrawn.

Individuals in applicable jurisdictions may also have the right to lodge a complaint with the relevant data protection or supervisory authority.

International Privacy and Processing

We are primarily a U.S.-based company and our website and services are primarily intended for individuals and businesses in the United States. However, we conduct limited business internationally and may receive personal data from individuals located outside the United States.

Where applicable law requires us to do so, we will process personal data in accordance with the privacy requirements applicable to the individual and the relevant processing activity, including applicable requirements of the GDPR, UK GDPR, and U.S. state privacy laws such as the CCPA/CPRA.

Personal data may be processed, stored, or accessed in the United States and in other jurisdictions where we or our service providers operate. Where required by applicable law, we will implement appropriate safeguards for international transfers of personal data.

We do not intend for this Privacy Policy to create rights or obligations beyond those required by applicable law. The rights described in this section apply only to individuals and processing activities for which the applicable privacy law provides those rights.

How to Exercise Your Privacy Rights

To exercise an applicable privacy right or submit a privacy-related inquiry, please contact us using the contact information provided in the Contact Information section below.

When permitted or required by applicable law, we may need to verify your identity before completing certain requests. We will use personal data provided in connection with a privacy request only as reasonably necessary to process and respond to that request and as otherwise permitted by law.

We will respond to valid privacy requests within the time period required by applicable law. If we are unable to fulfill a request, we will explain the reason to the extent required by law.

Where required by applicable law, you may authorize another individual to submit a privacy request on your behalf, subject to applicable verification requirements.

7. Data Security & Retention

We maintain technical and organizational measures designed to protect your personal data against unauthorized access, loss, or misuse. No method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

We retain personal data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and financial records, resolve disputes, enforce agreements, comply with legal and regulatory obligations, and otherwise as permitted or required by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, legal requirements, or other circumstances. When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, disclose, and protect personal data.

Our Site is not directed to children under 13, and we do not knowingly collect personal data from children under 13.

9. Contact Information

For questions, privacy inquiries, or to exercise your privacy rights, please contact us:

• Company Name: Dragonfly Agency
• Address: 623 River Road, Suite 2F, Fair Haven, NJ 07704
• Phone: (732) 224-1010
• Email: info@dflyagency.com